Summary
United Airlines apologized to Melissa Sotomayor after crew members tried to make her remove her son’s ventilator during a March 8 flight from Tampa to Newark.
Sotomayor, whose 2-year-old son relies on a ventilator and tracheostomy tube, said staff demanded the equipment be stowed for takeoff despite prior medical clearance.
A third flight attendant claimed the child would “be OK” without it. The captain called her “difficult” and said the equipment was a safety risk.
Sotomayor expressed feeling humiliated and vowed never to fly United again.
United said it has contacted Sotomayor “to address her concerns…”
Yes because obviously it was “her concerns” that was the problem!!!
Fucking spin talk, turning everything upside down!
It’s disgusting.Never apologize, always use passive voice. Gross.
That’s not passive voice. Passive voice would be “to ensure her concerns will be addressed”.
“apologized for any frustration she may have experienced.”
“May have experienced” is passive voice and the totality of the sentence is not an apology. The passive portion places the weight on the interpretation of her experience rather than explicitly believing her. “May have” helps to express the uncertainty or speculation of the event.
Everyone keeps flying on United despite a million stories happening to “other people” but it won’t happen to them. Fucking honestly I’m running out of sympathy for people who give their money to profoundly shitty companies and then are shocked when they’re treated badly.
Is there an airline we shouldn’t be boycotting?
Non-North America based if possible, Air Alaska group if not IMO, Southwest used to be a decent option but not since the hedge fund took over. Might be other choices if you’re East Coast based. Might be CA options better than Air Canada that I’m unfamiliar with too.
That’s completely unrealistic for US based people. All we have are asshole companies.
I’m US based, I only fly Air Alaska basically but obviously I live in the Northwest. There’s a fallacy though that “oh, ethical consumption is impossible therefore it doesn’t matter.” Just because it’s a choice between Delta, AA and United, doesn’t mean you shouldn’t still pick the slightly less shit option and fly Delta.
I wasn’t suggesting anything of the sort. I was saying that only using alaska was not possible for the vast majority of americans. Of course you should be attempting to use the least shitty option. It’s just not possible to only use the non-shitty option. You gotta get where you gotta get.
Oh, the airline that kicked out the doctor?
It’s already on my no-fly-list
The one that also breaks guitars, yes.
Kicked out? I’m pretty sure they beat the ever-loving shit out of him first.
Let’s not forget the time a United flight was overbooked and picked a random guy to take off the plane even though he was already in his seat. He refused and the passenger was beaten unconscious and dragged out on his back https://youtu.be/VrDWY6C1178
The people responsible for doing that should be in prison or dead.
He was a physician seeing patients the next morning, so he was the worst person to try and force to take another flight
I love all the medical degrees they give their flight staff.
