For example I’ll send an e-mail with 3 questions and will only get an answer to one of the questions. It’s worse when there are 2 yes/no questions with a question that is obviously not a yes/no question. Then I get a response of
Yes
back in the e-mail. So which question are they answering?
Mainly I’m asking all of you why do people insist on only answering 1 question out of an e-mail where there are multiple? Do people just not read? Are people that lazy? What is going on?
Edit at this point I’ve got the answers . Some are too lazy to actually read. Some admit they get focused on one item and forget to go back. I understand the second group. The first group yeah no excuse there.
Continuing edit: there are comments where people have tried the bullet points and they say it still doesn’t help. I might put the needed questions in red.
There’s a whole academic study and degree for technical documentation. I wish more people knew how to write things.
The problem is partially you. You want to write an email that can be skimmed by someone who only reads 10% of it and they’ll quickly be able to understand you and reply to you
The person on the other end is probably an overworked wage slave. You can’t expect them to read every email cover to cover.
Yeah i get about 100 emails a day and tht ais already a confusing mess. I spend more time on a reply checking and looking up a name to add, because we have lots and lots of thrid party contractors. I domt have time to also mind read the sender
“Can you get todays reference number”
Do they really want to say “yes i can receive emails with reference numbers in them” or are they asking if i have already received it.