• partial_accumen@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    11 days ago

    Sincerely: How the fuck are your users utilizing Sharepoint that they don’t need to navigate the file/folder structure concept? Just using the search bar every time? Maintaining a list of shortcuts or browser favorites?

    How does a file being shared from another user’s storage invalidate the need to still know how to get to it?

    Users are horrible at file management, but you know this part already. When your users have fully evolved away from SMB/NFS shares to Google Drive or Sharepoint it works like this:

    User1: “Can you update the financials for your project for this quarter in the file QuarterReporter?”
    User2: “Yeah absolutely, where is QuaterReporter?”
    User1: “Its in the Reports folder, but theres a few version of it. Don’t use QuaterReporterV1. Use QuaterReporterV1-restored_02-02-23”. Thats one we maintain with current data in it. Here’s the link to the file."
    User2: “Uhh, I clicked on that link but don’t have access to it. Can you grant it?”
    User1: “Oh sure, let me add you to the doc. There, try it now”
    User2: “Yep, that worked. Okay do you just need the financials update one time or would you like me to do that for each quarter ongoing?”
    User1: “Ongoing please”
    User2: “Okay, I’ll bookmark this file then and use it again in 3 months. Hey, my financials only cover the top of the project, do you want the tactical detail too?”
    User1: “I do actually, yes.”
    User2: “Okay add, Jim Smith to the doc, and I’ll forward the link you gave of the file to him.”

    So yes, the file still lives in a folder somewhere, users often don’t even have the right permissions to maintain the folder structure properly and they just route around that by ignoring it and using links, bookmarks, and email forwards of links.