• ShellMonkey@lemmy.socdojo.com
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    2 months ago

    As a general rule I avoid any and all self checkout lanes. You want me to come into your building, find what I’m looking for, cart it around, check myself out, bring it to the car, and in some cases being the cart back inside.

    Should I be unloading the delivery trucks and putting it on the shelves for you too? How many fewer employees can you go for?

    • br3d@lemmy.world
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      2 months ago

      But this is literally how supermarkets provided cheaper prices than the local shops we all used to have. Customers swallow the external costs of last-mile transportation by driving to the business’s warehouse. They swallow the costs of service staff by serving themselves. You’re just describing their whole business model which, let’s not forget, we as a nation gleefully latched onto when it became available, forcing local grocers to close.