I go to investigate, and they had managed to plug the HDMI cable of one monitor into the other monitor.
“No, they’re working exactly as intended.”
close ticket
To be generous, maybe they’re familiar with DisplayPort daisy-chaining, which is a thing.
You just blew my mind. I didn’t know it’s even possible.
You are a saint with that kind of compassionate thinking - well done!
Never been a sysadmin, but used to sell electronics. People really have absolutely no idea how any of it works, including pretty straight forward stuff, like displays. Had to explain to a shockingly large number of people that there was no such thing as an ethernet to HDMI adapter and that even if there was, plugging ethernet into their non-smart TV’s HDMI port wouldn’t let them watch Netflix on it.
HDMI with included Ethernet is a thing.
HD Base-T does exist but I know what you mean.
I once had a person refuse to troubleshoot a monitor issue over the phone. 2.5 hours away. Swore to me that they hadn’t messed with the monitor cables since it last worked. They had both ends of the HDMI plugged into the same monitor.
