Anker has recalled six power bank models in June alone due to issues from 'a single vendor.'

I have a bunch of Ankers, and of course at least one of them was part of this.

Edit/Clarification: Only certain serial numbers are affected. If your model is listed in this, you’ll need to enter its serial number in the recall form to see if that specific unit is affected.

Models:

  • Anker Power Bank (10K, 22.5W) — Model A1257
  • Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
  • Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
  • Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
  • Anker PowerCore 10000 Power Bank — Model A1263

Resources:

  • Admiral Patrick@dubvee.orgOPEnglish
    21·
    23 hours ago

    Process was pretty easy. Basically you have to:

    1. Fill out the recall form (linked in post).
    2. Provide info for the unit:
      • Model number
      • Serial number
    3. It will check to see if that exact unit is part of the recall. If it is, you’ll also need to provide:
      • Where it was purchased
      • The order number associated with the purchase
    4. Let them know if you want a replacement unit shipped to you or a non-expiring gift card for Anker.com
      • I selected “replacement unit” and had to provide my shipping address. Not sure if gift card needs that or not, but would assume so.
    5. You have to submit two photos of the unit:
      • Write the current date and the word RECALL on a piece of paper.
      • Upload a photo of the back with the serial number visible with the paper in the shot
      • Upload another photo of the front with the paper in the shot. Also, you have to write RECALL on the device itself in Sharpie (not sure if they’ll be able to see it in mine since the case is black and you can’t see the marker at all)
    6. It said the turnaround time is approx. 5 days.
    7. It advises to send the unit for recycling after you submit the form, but I’m holding onto mine for now because I’m not sure if they’re gonna complain about the Sharpie not being visible in the second photo.
      • Admiral Patrick@dubvee.orgOPEnglish
        5·
        23 hours ago

        No, they’re on the form. Was just providing experience of what the process is like in case people expect it to be super painful.

    • Bonesince1997@lemmy.worldEnglish
      2·
      22 hours ago

      Not that you’d get one just for this, but they do make silver, bronze, and gold Sharpies that appear better on darker surfaces. Just saying. Thanks for all the deets!