edit: [email protected] found it after I forgot to save the link: https://answers.microsoft.com/en-us/windows/forum/all/unable-to-install-updates-unless-battery-is/99bb073a-948e-4ccf-b14f-46e192fac457
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Does it solve whatever Windows problem they were having?
No? Then it is not helpful.
It is like asking for help to fix a hole in your pants, and someone replies with “just buy a skirt”.
I’ve replied to someone having a problem with Linux to just install Windows. It is the exact same useless vibe.
Are they still experiencing whatever problem they were having?
No? Then it is a solution. Not the solution, and not a possible solution for everyone, but it is a solution.
So what you are saying is that if someone has a problem with Linux, replying with “just install Windows” is a valid fix?
You “fixed” the issue by giving them 10 more problems.
Are you also giving them alternatives to all the software they use daily that isn’t compatible with Linux?
What if they have hardware that is incompatible? Like Nvidea and certain printers?
You are essentially telling them to rip out everything and start anew. Which just isn’t feasible or even necessary when they just have one problem.
So no, you did not fix anything.
Did you completely miss the part where I said “Not the solution, and not a possible solution for everyone, but it is a solution”? I don’t know what you think the usual troubleshooting process is, but it doesn’t start with “uninstall Windows”. Obviously the user was sufficiently intelligent to consider the advantages and disadvantages of switching, and based on that information, chose a course of action that they thought was correct, and it ended up being the solution to their issue.
I don’t know how else I can spell it out for you. Computer users are not dumbasses. They have agency over their own actions.
Why is Microsoft’s support so completely and utterly useless, anyway? Do they purposely hire people who don’t understand how computers work for their support team? They almost always reply with a “solution” that has absolutely nothing to do with the issue at hand. Why are they so bad and their jobs?
Because they’re not Microsoft support. Microsoft Answers is a user forum and the “MVPs” there providing “support” are at best volunteers and at worst bots.
My guess is they oursourced the work to people who only understand basic English and answer the question they were able to decipher from a few keywords and the assumption that the question is about the most basic aspect of those keywords.
Honestly a month ago me and my friend were looking at microsoft forums. One of which was somebody asking why tiktok was preinstalled in windows 11. Forum admin replied that it was bloat from a manufacturer of the hardware. It was a homebuilt computer and fresh copy of windows 11 home.
28 more people said windows 11 did this by default, the admin eventually realized it was not accidental or a fluke. Which he previously eluded to.
Shows the current state of windows 11
Alluded
The Microsoft support forums are on a whole level of their own, when it comes to being useless.
sfc /scannowand the troubleshooting button in the settings do fuck all, and compared to the usual systemd journal, the event log rarely gives you any useful information whatsoeverActually I had an issue where trying to sign into my samba share caused explorer.exe to crash constantly, running
sfc /scannowfixed it surprisingly. Glad that’s on my “these programs only work on Windows” system.I have never had ms troubleshoot button or autofix button ever do anything but return “no problems found”. And yes, I’ve also tried it in every one of those 20 control panels.
Sometimes it makes a network connection work temporarily.
I saw a great one yesterday.
Question: Help, I can’t boot, here’s the error code. I’m stuck in a loop and can’t get into windows.
Answer: Open Microsoft explorer, navigate to…
