screenshot, probably from Ex-Twitter but I saw it on NOSTR, showing a guy saying that training a zoomer to use a PC at work is as difficult as training a boomer, with a reply indicating that there is only one generation that can rotate a PDF and that knowledge dies with us

  • pastel_de_airfryer@lemmy.eco.br
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    24 days ago

    Back when computers were a novelty, we had schools dedicated to teaching people how to use them in my country.

    The classes ranged from the most basic stuff, such as how to use a mouse, to more advanced topics, such as how to use the Windows registry.

    We might need to bring these schools back in the near future.

    • ouRKaoS@lemmy.today
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      24 days ago

      If we can get them to teach Linux instead of Windows and tell people - this will run on whatever computer you bring to class

  • wheeldawg@sh.itjust.works
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    23 days ago

    I’m not a kid (see my other replies in this thread lol), but I’ve never had to use PDFs for much at all. The closest I’ve ever been to editing one is clicking a box to draw a signature or check a checkbox.

    So I’ve gotta ask. Why would one need to rotate a PDF? They would be made on a computer, and naturally default to the correct orientation, no? I can’t imagine why one would ever be sideways.

    • Boy of Soy@lemmy.world
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      23 days ago

      Pdfs are not always made on computers. In most office environments you are going to run into scanned documents. Scanners like to do funny things and people dont always put all the pages in the correct orientation.

      • wheeldawg@sh.itjust.works
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        23 days ago

        I learned that from the other reply

        I see. I didn’t think I ever heard about that. I’m only familiar with them as in a digital version of paperwork, not a digital copy of a document.

        I understand exactly how that happens then.

  • Magister@lemmy.world
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    24 days ago

    True, and Alpha are even worst, most of them never touched a real keyboard, only use 2 thumbs on a phone. Don’t tell them about windows (or/mac/linux) or what is a UI or how to use a mouse and navigate in a OS, they don’t get double click or right click, resize a window, minimize a window (OMG THE WINDOW IS GONE!!!) it’s impressive.

    I have seen a lot of late Z/early Alpha who cannot make some special characters on a keyboard like " or $ or even worst using AltCar. Using Word to write a letter, using keyboard shortcuts, etc. they are completely clueless with computers.

    • SoulWager@lemmy.ml
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      23 days ago

      Oh, you mean characters that are actually on the keyboard. I thought you meant stuff like ‘Δ’ or ‘°’

    • veroxii@aussie.zone
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      24 days ago

      Look I don’t doubt you’ve met these people but it’s not everywhere. Here in Australia the kids still learn this at school.

      My daughter is in primary school and they’ve learned to use a word processor, spreadsheet, presentation software etc.

      So they can all use a keyboard and mouse and she’s done some school projects as PowerPoint slideshows.

    • SubArcticTundra@lemmy.ml
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      24 days ago

      A good way to get a feel for how these Alpha kids probably feel is to use something un-Windowsy like RiscOS. I felt similarly helpless

  • PiJiNWiNg@sh.itjust.works
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    24 days ago

    An unfortunate consequence of developers playing to the lowest common denominator of users for the last twenty years. Everything has been designed to be as easy and intuitive as possible for mobile, and troubleshooting skills have suffered as a result.

    Not to mention that phones are crazy powerful and can do virtually everything these days, so fewer and fewer people are buying PCs.

    If the general population is indeed “going backwards” in regards to tech literacy, it seems like demand for IT services is going to spike in the coming years. Good thing to keep in mind for young people choosing a career path!

    • 4grams@awful.systems
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      24 days ago

      My most recent job hunt has me thinking the same. I used to be a dime a dozen, and young folks were real and serious competition in the job market, but I’ve been in IT since before the .com crash and now my skills are once again becoming unique.

      I’ve been raising my kids, warning them about the shit state of IT. Maybe I should have been nerding them harder.

      • PiJiNWiNg@sh.itjust.works
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        24 days ago

        I will say, I would not want to be a software developer right now, but systems support is generally pretty stable (and less likely to be replaced by AI any time soon)

      • PiJiNWiNg@sh.itjust.works
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        24 days ago

        I meant it a more general sense as anyone involved with the software development life cycle, but I see your point, good catch

      • atomicbocks@sh.itjust.works
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        23 days ago

        As a UX person often my job is to implement somebody else’s vision rather than being able to design something that makes sense.

        • edwardbear@lemmy.world
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          23 days ago

          As long as you treat yourself as a pixel pusher, this is a side effect. When you understand that you are a mirror for ideas, you will empower yourself.

          • Darkenfolk@dormi.zone
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            23 days ago

            “Listen boss, I know you wanted me to create it in a certain way, but I am not a pixel pusher alright?! I am a mirror of ideas, so I made something completely different from what you pay me for, what do you mean I’m fired?”

            • edwardbear@lemmy.world
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              23 days ago

              If you say it that way, then yes, even the nicest person will call you a cunt and fire you. If you ask questions, as a user, and showing patterns that support your thesis, this becomes a conversation, rather than a “do it that way”.

              edit: People are not all knowing. Once you start asking the right questions, you’ll see that - “Ok, and what happens when the user presses this? And what happens if they delete that?” It’s obviously a very abstract example, but if their ideas can’t stand a single user test, then they shouldn’t be surprised if the feature flops.

              • notgold@aussie.zone
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                23 days ago

                I agree in principle but when I’m building something I’m normally 3 - 5 people removed from the people who want it. It’s hard to push your ideas back through project managers, project engineers, program managers, presale engineers, contract managers, feed managers and then onto the actual company that asked you to implement the “solution”.

                • edwardbear@lemmy.world
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                  23 days ago

                  That’s a problem, I agree. I feel privileged then, because I actually get to research, and interview, and split test. It was a long battle, I’ve been trying to build that culture for a good 5+ years. Once the features started flopping, I started by doing 2 prototypes - one, based on the PRD from the product team and another, based on my personal research. I had to work 12, sometimes 15 hours a day, but when, instead of showing problems, I was showing solutions, without the “i-told-you-so”s, and when I made it clear that I care about the product’s health alone, that’s when I became the mirror. I reckon it’s not an industry term, but it’s what I like to call it - product presents their idea, you reflect it, and more often than not they do not like what they see. That’s when the real work starts.

    • HandMadeArtisanRobot@lemmy.world
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      24 days ago

      I would point out that while general computer use has gotten easier, doing anything advanced has gotten much harder.

      I’m glad my grandma can send memes, but I can’t figure out where an app is saving my files because everything is a walled garden!

      • PiJiNWiNg@sh.itjust.works
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        24 days ago

        I almost added this as a point in my original comment, but you’re absolutely right, and its happening in other industries too (auto, for example). Its really tough to troubleshoot things you lack the permissions to fix.

      • CarrotsHaveEars@lemmy.ml
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        22 days ago

        Lifelong Android user here. I don’t know where an app saves its files (not to personal folders, but app-private folder) even it’s rooted. I’m glad this protects me from malwares but it also forbids me to put my device in full control.

    • ☂️-@lemmy.ml
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      23 days ago

      i think its more complex than this.

      people wont know what to do/wont bother if a simple google search doesnt inmediatly has what they want in the first link.

  • AHorseWithNoNeigh@lemmy.dbzer0.com
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    24 days ago

    Training some younger people at work: “click the cog in the corner to pull up the settings”. “What’s a ‘cog’?” Some things people miss out on life when you’ve never seen a Jetsons episode.

    • Valen@lemmy.world
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      24 days ago

      That’s not a cog, it’s a sprocket! George Jetson works for Spacely Sprockets.

    • SpaceNoodle@lemmy.world
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      24 days ago

      I’ve never seen an icon of a single cog. Multiple cogs on a hub forming a gear, sure, but never just a cog.

      • rigatti@lemmy.world
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        24 days ago

        Huh? The single cog is the standard for settings menus. Just looking at three random apps on my phone, they all had single cog icons.

        • SpaceNoodle@lemmy.world
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          24 days ago

          cog
          noun
          ˈkäg
          1 : a tooth on the rim of a wheel or gear

          Can you share an image of what you describe as a single cog?

          • rigatti@lemmy.world
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            23 days ago

            My bad, I was using gear and cog interchangeably. Didn’t realize it could also mean just a tooth.

            From Wikipedia, the free encyclopedia Look up cog in Wiktionary, the free dictionary.

            A cog is a tooth of a gear or cogwheel or the gear itself.

        • mic_check_one_two@lemmy.dbzer0.com
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          24 days ago

          To be precise, that’s a cogwheel. There are six cogs around the cogwheel in your image. The word “cog” refers specifically to the teeth around the wheel, not the wheel itself. The cogwheel may be colloquially called a cog, but it’s technically inaccurate; If you told a watchmaker that their watch was missing a single cog, it would have a very different meaning than if you told them it was missing a single cogwheel.

    • mub@lemmy.ml
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      24 days ago

      I just described a cog as a circle with teeth and my son thought it was funny to call the sticky out bits as teeth.

      I’m just hoping he doesn’t ask about crenellations next.

      • samus12345@lemm.ee
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        24 days ago

        Ripoff of The Flintstones, except the family is from the future rather than the past.

  • DarkFuture@lemmy.world
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    24 days ago

    I work on a help desk. We hired multiple Zoomers and they literally don’t understand how computers work. They don’t know what the registry is. Or what POST means. Or how to properly back up a user’s data without using automated software.

    They’re fucking dumb. Nice. But dumb.

    • rigatti@lemmy.world
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      24 days ago

      To be fair, I’m a millenial who’s fairly tech savvy and I barely know what POST means. Then again, I don’t work in IT.

    • Zagorath@aussie.zone
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      24 days ago

      Why would someone on a help desk be expected to know what POST is? A software engineer, sure, but helpdesk? If it’s needed knowledge…that’s what training is for. Businesses’ expectation that people will come into the job already knowing exactly how you do things and never require on-the-job training is absurd.

        • dnick@sh.itjust.works
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          24 days ago

          Do you think that’s what he meant by POST? Could have meant data delivery through http? Do you think they should know that one too?

          • SoulWager@lemmy.ml
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            23 days ago

            That’s not one helpdesk needs to know, unless you’re in a specific niche where it’s relevant to how your normal users interact with your product. (For example, some backend service, where your users are web devs)

      • JonC@programming.dev
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        24 days ago

        Guessing they’re talking about Power-On Self Test rather than the HTTP verb. I’m assuming you were thinking of the latter given you mentioned a software engineer.

  • rice@lemmy.org
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    22 days ago

    Yep I’ve noticed that too. I get questions like “what is the difference between downloading and installing” from people that are over 18 years old and under 30.

  • I’ve stopped talking to Zoomers about tech completely. If I try to help, I end up confusing them more, and I don’t like to simply solve shit for them since they start bugging me for every single thing. (I’m also technically a Zoomer, but barely.)

  • emberpunk@lemmy.ml
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    22 days ago

    Don’t blame the people, they often cant get a mobile and tablet and computer… blame the awful corporations who made everything an app and pushed locked down mobile and tablets environments

      • emberpunk@lemmy.ml
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        22 days ago

        Then they get a chromium based laptop because those were the most affordable ones they can get.

        Appification was generalized and its not ppls fault for growing up in that environment, especially if their parents were not big into computers and couldn’t tell the difference.

  • Anna@lemmy.ml
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    23 days ago

    And which generation are you from @agraybee the forgotten generation huh?

  • HiddenLayer555@lemmy.ml
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    24 days ago

    Zoomer in computer science here: I’ve noticed that there are two types of people in my age range, you have the people who are really passionate about technology for the sake of being technology and want to know how things work under the hood (like me) and people who see technology only as a means to accomlish a goal like writing a document, maintaining a social media presence, playing a game, etc, and can’t care less about how it actually works.

    I don’t think there’s anything inherently wrong with the latter, but there can be conflict between the two groups because their priorities are completely different.

    This is not unique to technology and you see this in other fields too. For example, you have the car enthusiasts who do their own oil changes and are constantly tuning up their cars, installing aftermarket mods, etc, and then you have everyone else who see cars as just a way of getting to where they need to go, have never even opened the engine compartment, and bring it into the shop when the scary lights on the dashboard appear.

    • ch00f@lemmy.world
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      24 days ago

      To use your car metaphor, there was a time when you basically needed to know how a car worked in order to own/operate one. I’m talking like the 1910s-1920s. They were unreliable, simply made, manual transmission, hand crank start, and needed a lot of maintenance.

      Millennials grew up at a time when you needed to have some understanding of how a computer worked in order to do basically anything.

      I suppose the issue is that the car metaphor breaks down because a vehicle really only does one thing. Push pedal and go. Maybe worry about snow conditions if that affects you.

      Meanwhile, computers can still be used to do thousands of different tasks and the only thread tying all of those tasks together is that they’re done by the same machine. So knowing fundamentals about the machine gives you access to a lot of capability vs. just memorizing how to do a few tasks.