A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

  • vsis@feddit.clEnglish
    0·
    2 years ago

    They were very friendly imo. No need to speak legalese or to be rude.

    Just tell them that you can’t or don’t want to install the app.

    If they don’t help you, then you proceed to remind them that you are not required to install anything for them to comply with GDPR.

    • themeatbridge@lemmy.world
      0·
      2 years ago

      Being friendly doesn’t negate the fact that they are out of compliance with the law. Even sending a second email to insist they delete your data is an undue burden.