My local grocery store self checkout after every single item:
Unexpected item in bagging area.
If they’re going to treat me like I’m stealing the groceries I’m paying for, making the process slow and inefficient, then I’m just going to go to the regular checkout and not deal with it.
Yeah and if you have alcohol you wait eleven minutes for the one employee who is supposed to be helping, to actually notice there are people waiting. Then she realizes five people need help. Gets the cigarettes for the one guy but it takes three trips to the cage and back to get the right ones. Helps the lady with the coupons they grabbed the wrong items for. Helps the really old person who can’t even stand scan and bag all of their groceries (why were they in self checkout anyway?).
Finally comes over to my white-bearded ass after 20 minutes and they could just hit the “customer is over 40” button, but they want to see my id. Yeah I’ll just wait in line for the one cashier.
There’s a sensitivity setting that can be adjusted. At first most stores were set to +/- 1oz, so even legitimate items that have varying packing weights could set it off. My local stores have adjusted it so that you really have to put something heavy on there to trigger that alert. They also don’t seem to care if you take stuff off the scale anymore, which is nice because it’s never large enough even if you have an item limit.
Can we talk about how ridiculously tiny the shelf is. On both sides, but especially the first side when you begin to check out. It’s roomFor like a gallon of milk that’s it.
I find it fascinating around here that all the self checkouts do that except Walmart which is actually pretty good. I usually go to the cashiers at other places because the self checkouts suck, and the cashiers bag stuff better than me.
Walmart’s self checkout probably doesn’t accuse you of stealing out loud. They want to wait until they can “prove” you’ve stolen over $1000 worth of goods over time so they can charge you with - I forget - either grand larceny or grand theft, which are felonies.
My local grocery store self checkout after every single item:
If they’re going to treat me like I’m stealing the groceries I’m paying for, making the process slow and inefficient, then I’m just going to go to the regular checkout and not deal with it.
Yeah and if you have alcohol you wait eleven minutes for the one employee who is supposed to be helping, to actually notice there are people waiting. Then she realizes five people need help. Gets the cigarettes for the one guy but it takes three trips to the cage and back to get the right ones. Helps the lady with the coupons they grabbed the wrong items for. Helps the really old person who can’t even stand scan and bag all of their groceries (why were they in self checkout anyway?).
Finally comes over to my white-bearded ass after 20 minutes and they could just hit the “customer is over 40” button, but they want to see my id. Yeah I’ll just wait in line for the one cashier.
This problem is caused by shopping at busy times, not self-checkouts.
Haven’t heard that in forever. It was hell for some time, but it seems a solved problem everywhere I’ve gone, for many years.
Maybe I should give the ones near me another try then - thanks for the heads up.
There’s a sensitivity setting that can be adjusted. At first most stores were set to +/- 1oz, so even legitimate items that have varying packing weights could set it off. My local stores have adjusted it so that you really have to put something heavy on there to trigger that alert. They also don’t seem to care if you take stuff off the scale anymore, which is nice because it’s never large enough even if you have an item limit.
Can we talk about how ridiculously tiny the shelf is. On both sides, but especially the first side when you begin to check out. It’s roomFor like a gallon of milk that’s it.
I find it fascinating around here that all the self checkouts do that except Walmart which is actually pretty good. I usually go to the cashiers at other places because the self checkouts suck, and the cashiers bag stuff better than me.
Walmart’s self checkout probably doesn’t accuse you of stealing out loud. They want to wait until they can “prove” you’ve stolen over $1000 worth of goods over time so they can charge you with - I forget - either grand larceny or grand theft, which are felonies.